How We Protect Your Holiday

All the flights and flight-inclusive holidays on www.bestchoiceholidays.co.uk are financially protected by the ATOL scheme.

When you pay you will be supplied with an ATOL Certificate.

Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it.

Please see our booking conditions for further information or for more information about financial protection and the ATOL

Certificate go to: www.atol.org.uk/ATOLCertificate

 

Company Details:                                       

Name & Registered Office:
HOLIDAY MANAGERS LIMITED
PENHURST HOUSE 
352-356 BATTERSEA PARK ROAD 
LONDON 
SW11 3BY 
Company No. 07393646

Holiday Managers Limited t/a bestchoiceholidays.co.uk is a company registered in England and Wales. Company Number 07393646, VAT No 111458642. Registered Office: Suite 11, Penhurst House, 352-356 Battersea Park Road, London, SW11 3BY. 

We, Holiday Managers Limited trading as bestchoiceholidays.co.uk, are a member of the Travel Trust Association (TTA). Our TTA Number is U8531.

As such a member, we deposit your money into the Trust Account. A Trust Account is a bank account designated to hold the customers` money.

Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members AND the Trustee are required to authorise payments from the Trust Account.

In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association.

TTA will guarantee the financial obligation of its Members up to a maximum any one passenger of £11,000. So if you paid £2000 we guarantee we will reimburse the loss of the £2000, where it is not available for you from the Trust Account.

 

Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate – you can see the terms of our guarantee on our website www.bestchoiceholidays.co.uk

 

We, Holiday Managers Limited trading as bestchoiceholidays.co.uk, hold ATOL Number T7482.

 

Your Financial Protection

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

 We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

 

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